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# Get call details

GET https://api.talkif.ai/api/v1/calls/{callId}

GET /api/v1/calls/:callId

Reference: https://docs.talkif.ai/api-reference/calls/get-call-details

## Authentication

- `Authorization` header (bearer token, required) — Pass a JWT access token or an API key (prefixed with `tif_live_`) as a Bearer token.

## Request

### Path parameters

- `callId` (string, required) — Call ID

## Response

### 200

Call details

- `accountId` (string, required) — Account that owns this call
- `agentStatus` (enum, required) — Status of the AI agent handling the call.
  - Allowed values: `pending`, `connecting`, `active`, `completed`, `errored`, `disconnected`
- `createdAt` (datetime, required) — When the call record was created
- `direction` (enum, required) — Call direction (inbound or outbound)
  - Allowed values: `inbound`, `outbound`
- `fromNumber` (string, required) — Caller phone number in E.164 format
- `id` (string, required) — Unique call identifier
- `isAnalyzed` (boolean, required) — Whether AI-powered post-call analysis has been performed
- `isRecorded` (boolean, required) — Whether audio recording was enabled for this call
- `source` (enum, required) — Where the call originated from
  - Allowed values: `direct`, `scheduled`, `campaign`
- `status` (enum, required) — User-facing computed status derived from telephony and agent layers
  - Allowed values: `queued`, `initiated`, `ringing`, `inprogress`, `completed`, `failed`, `busy`, `noanswer`, `canceled`
- `telephonyStatus` (enum, required) — Telephony layer status (PSTN/Twilio)
  - Allowed values: `initiating`, `queued`, `initiated`, `ringing`, `connected`, `completed`, `failed`, `busy`, `noanswer`, `canceled`
- `toNumber` (string, required) — Destination phone number in E.164 format
- `agentConnectedAt` (datetime, optional, nullable) — When the AI agent connected to the call
- `agentDisconnectedAt` (datetime, optional, nullable) — When the AI agent disconnected from the call
- `botSpeechSecs` (float, optional, nullable) — Bot speech duration in seconds
- `callSid` (string, optional) — Twilio Call SID, empty string for calls not yet assigned a SID
- `campaignId` (string, optional, nullable) — Campaign ID if the call is part of a bulk campaign
- `completionTokens` (integer, optional, nullable) — LLM completion (output) tokens generated
- `contact` (ContactBrief, optional, nullable) — Brief contact information for call list/SSE events. Lightweight version of ContactSummary - only includes fields needed for display in call lists without requiring additional API calls.
- `cost` (string, optional, nullable) — Total call cost in USD (string for decimal precision)
- `dataRetainedAt` (datetime, optional, nullable) — When PII fields were scrubbed by the data retention job (null if not scrubbed)
- `duration` (integer, optional, nullable) — Call duration in seconds
- `endReason` (enum, optional, nullable) — Why a call ended — set once when a call reaches terminal state. Unlike `failure_code` which categorizes technical failures, `end_reason` captures the causal signal that ended the call regardless of success/failure. First writer wins (COALESCE pattern in SQL).
  - Allowed values: `caller_hangup`, `agent_completed`, `agent_error`, `agent_unavailable`, `agent_timeout`, `agent_crashed`, `no_answer`, `busy`, `canceled`, `telephony_error`, `balance_depleted`, `reconciled`
- `endedAt` (datetime, optional, nullable) — When the call ended
- `failureCode` (enum, optional, nullable) — Tracks the specific reason a call failed, enabling: - Analytics (which failure types are most common) - Callbacks (schedule callback for capacity-rejected inbound calls) - Debugging (detailed failure tracking)
  - Allowed values: `capacity_limit`, `rate_limit`, `insufficient_balance`, `phone_not_active`, `flow_not_published`, `provider_error`, `network_error`, `invalid_number`, `busy`, `no_answer`, `rejected`, `canceled`, `timeout`, `unknown`, `agent_timeout`, `agent_error`, `agent_disconnected`, `unknown_phone_number`, `no_connected_flow`, `bot_unavailable`, `flow_not_found`, `system_error`, `service_error`, `config_invalid`, `routing_error`
- `failureReason` (string, optional, nullable) — Human-readable failure description
- `firstSpeechMs` (integer, optional, nullable) — Client connect to first bot audio in milliseconds
- `flowId` (string, optional, nullable) — Flow ID used for the AI conversation
- `functionCallCount` (integer, optional, nullable) — Total function calls made during the call
- `functionCallTotalMs` (integer, optional, nullable) — Total time spent in function calls in milliseconds
- `interruptedTurns` (integer, optional, nullable) — Turns where user interrupted the bot
- `isLead` (boolean, optional) — True if a Meta lead-form submission triggered this call
- `promptTokens` (integer, optional, nullable) — LLM prompt (input) tokens consumed
- `providerType` (enum, optional, nullable) — Provider type
  - Allowed values: `twilio`, `sip`, `webrtc`, `whatsapp`
- `queueInfo` (QueueInfo, optional, nullable) — Queue information for a call that's pending in the call queue
- `recordingDurationSecs` (double, optional, nullable) — Recording duration in seconds
- `recordingExpiresAt` (datetime, optional, nullable) — When the recording will be automatically deleted from storage
- `recordingFileSizeBytes` (long, optional, nullable) — Recording file size in bytes
- `recordingStatus` (string, optional, nullable) — Recording lifecycle status
- `recordingStorageCost` (string, optional, nullable) — Upfront recording storage cost in USD
- `scheduleId` (string, optional, nullable) — Schedule ID if the call was triggered by a recurring schedule
- `startedAt` (datetime, optional, nullable) — When the call was answered
- `triggerDetail` (string, optional, nullable) — What triggered the call — lead form, campaign, or schedule name (for display next to source)
- `ttsCharacters` (integer, optional, nullable) — TTS characters synthesized
- `turnCount` (integer, optional, nullable) — Total conversation turns
- `userSpeechSecs` (float, optional, nullable) — User speech duration in seconds
- `voicemailDetectedAt` (datetime, optional, nullable) — When voicemail detection produced a result (null if none)
- `voicemailStatus` (string, optional, nullable) — Voicemail detection outcome (null if detection was off or no result): "voicemail_detected", "human_detected", or "undetermined"

## Errors

### 401 Unauthorized Error

Authentication required — token is missing, expired, or invalid

- `code` (enum, required) — Machine-readable error code for programmatic handling
  - Allowed values: `invalid_credentials`, `email_already_exists`, `phone_already_exists`, `contact_phone_already_exists`, `account_suspended`, `account_access_denied`, `token_expired`, `token_invalid`, `token_missing`, `account_header_missing`, `refresh_token_invalid`, `email_already_verified`, `email_verification_code_invalid`, `email_verification_code_expired`, `email_verification_code_used`, `email_service_unavailable`, `phone_already_verified`, `phone_verification_code_invalid`, `phone_verification_code_expired`, `phone_verification_code_used`, `phone_number_missing`, `sms_service_unavailable`, `mfa_already_enabled`, `mfa_not_enabled`, `mfa_not_setup`, `mfa_code_invalid`, `password_reset_token_invalid`, `password_reset_token_expired`, `password_reset_token_used`, `password_current_incorrect`, `password_same_as_current`, `invalid_o_auth_state`, `o_auth_provider_error`, `o_auth_already_linked`, `provider_already_connected`, `o_auth_not_linked`, `cannot_unlink_only_auth`, `validation_failed`, `bad_request`, `invalid_json`, `resource_not_found`, `not_found`, `forbidden`, `insufficient_permissions`, `conflict`, `resource_already_exists`, `insufficient_balance`, `payment_required`, `subscription_required`, `feature_not_available`, `payment_failed`, `business_rule_violation`, `invalid_state_transition`, `unprocessable_entity`, `rate_limit_exceeded`, `queue_full`, `assistant_quota_exceeded`, `user_phone_not_verified`, `account_not_verified`, `payment_method_required`, `trial_already_claimed`, `promotion_not_eligible`, `coupon_not_found`, `coupon_not_redeemable`, `coupon_already_redeemed`, `phone_number_not_active`, `phone_number_not_verified`, `phone_number_cannot_initiate_calls`, `flow_not_published`, `provider_call_rejected`, `concurrent_call_limit_exceeded`, `daily_call_limit_exceeded`, `contact_on_dnc_list`, `outside_callable_hours`, `call_already_completed`, `phone_provider_not_active`, `phone_number_already_connected`, `phone_number_not_connected`, `provider_must_be_sip`, `verification_only_for_sip`, `phone_verification_not_started`, `twilio_credentials_required`, `byoc_only`, `phone_already_registered`, `cannot_delete_system_provider`, `flow_name_already_exists`, `flow_structure_invalid`, `flow_has_connected_phones`, `flow_version_invalid`, `flow_version_conflict`, `flow_function_name_exists`, `flow_function_not_found`, `flow_generation_failed`, `payment_method_card_only`, `template_variable_resolution_failed`, `phone_number_in_use`, `mfa_token_invalid`, `invalid_id_format`, `verification_code_invalid`, `cannot_delete_has_dependencies`, `in_use`, `unsupported_kind`, `offer_taken`, `offer_taken_self`, `offer_expired`, `already_taken`, `takeover_unsupported`, `schedule_not_found`, `schedule_already_paused`, `schedule_not_paused`, `invalid_cron_expression`, `invalid_timezone`, `campaign_not_found`, `campaign_not_draft`, `campaign_no_contacts`, `legal_acceptance_required`, `invitation_not_found`, `invitation_not_pending`, `invitation_expired`, `not_invitation_recipient`, `organization_suspended`, `already_organization_member`, `api_key_invalid`, `api_key_expired`, `api_key_revoked`, `api_key_not_allowed`, `api_key_insufficient_scope`, `api_key_ip_restricted`, `api_key_limit_reached`, `internal_error`, `service_error`, `service_unavailable`, `no_bots_available`, `region_saturated`, `recording_not_available`, `recording_service_not_configured`, `meta_not_configured`, `meta_page_already_connected`, `meta_form_already_mapped`, `meta_api_error`, `meta_lead_unrecoverable`, `unauthorized`
- `detail` (string, required) — Human-readable detail message for this specific error instance
- `status` (integer, required) — HTTP status code (mirrors the response status line)
- `title` (string, required) — Human-readable title for the error category
- `errors` (list of FieldError, optional, nullable) — Field-level validation errors, present when code is `validation_failed`
- `meta` (ErrorResponseMeta, optional, nullable) — Additional context metadata (e.g., retryAfterSecs for rate limits)
- `requestId` (string, optional, nullable) — Unique request identifier for debugging (also in X-Request-Id response header)

### 403 Forbidden Error

`forbidden`

- `code` (enum, required) — Machine-readable error code for programmatic handling
  - Allowed values: `invalid_credentials`, `email_already_exists`, `phone_already_exists`, `contact_phone_already_exists`, `account_suspended`, `account_access_denied`, `token_expired`, `token_invalid`, `token_missing`, `account_header_missing`, `refresh_token_invalid`, `email_already_verified`, `email_verification_code_invalid`, `email_verification_code_expired`, `email_verification_code_used`, `email_service_unavailable`, `phone_already_verified`, `phone_verification_code_invalid`, `phone_verification_code_expired`, `phone_verification_code_used`, `phone_number_missing`, `sms_service_unavailable`, `mfa_already_enabled`, `mfa_not_enabled`, `mfa_not_setup`, `mfa_code_invalid`, `password_reset_token_invalid`, `password_reset_token_expired`, `password_reset_token_used`, `password_current_incorrect`, `password_same_as_current`, `invalid_o_auth_state`, `o_auth_provider_error`, `o_auth_already_linked`, `provider_already_connected`, `o_auth_not_linked`, `cannot_unlink_only_auth`, `validation_failed`, `bad_request`, `invalid_json`, `resource_not_found`, `not_found`, `forbidden`, `insufficient_permissions`, `conflict`, `resource_already_exists`, `insufficient_balance`, `payment_required`, `subscription_required`, `feature_not_available`, `payment_failed`, `business_rule_violation`, `invalid_state_transition`, `unprocessable_entity`, `rate_limit_exceeded`, `queue_full`, `assistant_quota_exceeded`, `user_phone_not_verified`, `account_not_verified`, `payment_method_required`, `trial_already_claimed`, `promotion_not_eligible`, `coupon_not_found`, `coupon_not_redeemable`, `coupon_already_redeemed`, `phone_number_not_active`, `phone_number_not_verified`, `phone_number_cannot_initiate_calls`, `flow_not_published`, `provider_call_rejected`, `concurrent_call_limit_exceeded`, `daily_call_limit_exceeded`, `contact_on_dnc_list`, `outside_callable_hours`, `call_already_completed`, `phone_provider_not_active`, `phone_number_already_connected`, `phone_number_not_connected`, `provider_must_be_sip`, `verification_only_for_sip`, `phone_verification_not_started`, `twilio_credentials_required`, `byoc_only`, `phone_already_registered`, `cannot_delete_system_provider`, `flow_name_already_exists`, `flow_structure_invalid`, `flow_has_connected_phones`, `flow_version_invalid`, `flow_version_conflict`, `flow_function_name_exists`, `flow_function_not_found`, `flow_generation_failed`, `payment_method_card_only`, `template_variable_resolution_failed`, `phone_number_in_use`, `mfa_token_invalid`, `invalid_id_format`, `verification_code_invalid`, `cannot_delete_has_dependencies`, `in_use`, `unsupported_kind`, `offer_taken`, `offer_taken_self`, `offer_expired`, `already_taken`, `takeover_unsupported`, `schedule_not_found`, `schedule_already_paused`, `schedule_not_paused`, `invalid_cron_expression`, `invalid_timezone`, `campaign_not_found`, `campaign_not_draft`, `campaign_no_contacts`, `legal_acceptance_required`, `invitation_not_found`, `invitation_not_pending`, `invitation_expired`, `not_invitation_recipient`, `organization_suspended`, `already_organization_member`, `api_key_invalid`, `api_key_expired`, `api_key_revoked`, `api_key_not_allowed`, `api_key_insufficient_scope`, `api_key_ip_restricted`, `api_key_limit_reached`, `internal_error`, `service_error`, `service_unavailable`, `no_bots_available`, `region_saturated`, `recording_not_available`, `recording_service_not_configured`, `meta_not_configured`, `meta_page_already_connected`, `meta_form_already_mapped`, `meta_api_error`, `meta_lead_unrecoverable`, `unauthorized`
- `detail` (string, required) — Human-readable detail message for this specific error instance
- `status` (integer, required) — HTTP status code (mirrors the response status line)
- `title` (string, required) — Human-readable title for the error category
- `errors` (list of FieldError, optional, nullable) — Field-level validation errors, present when code is `validation_failed`
- `meta` (ErrorResponseMeta, optional, nullable) — Additional context metadata (e.g., retryAfterSecs for rate limits)
- `requestId` (string, optional, nullable) — Unique request identifier for debugging (also in X-Request-Id response header)

### 404 Not Found Error

`resource_not_found`

- `code` (enum, required) — Machine-readable error code for programmatic handling
  - Allowed values: `invalid_credentials`, `email_already_exists`, `phone_already_exists`, `contact_phone_already_exists`, `account_suspended`, `account_access_denied`, `token_expired`, `token_invalid`, `token_missing`, `account_header_missing`, `refresh_token_invalid`, `email_already_verified`, `email_verification_code_invalid`, `email_verification_code_expired`, `email_verification_code_used`, `email_service_unavailable`, `phone_already_verified`, `phone_verification_code_invalid`, `phone_verification_code_expired`, `phone_verification_code_used`, `phone_number_missing`, `sms_service_unavailable`, `mfa_already_enabled`, `mfa_not_enabled`, `mfa_not_setup`, `mfa_code_invalid`, `password_reset_token_invalid`, `password_reset_token_expired`, `password_reset_token_used`, `password_current_incorrect`, `password_same_as_current`, `invalid_o_auth_state`, `o_auth_provider_error`, `o_auth_already_linked`, `provider_already_connected`, `o_auth_not_linked`, `cannot_unlink_only_auth`, `validation_failed`, `bad_request`, `invalid_json`, `resource_not_found`, `not_found`, `forbidden`, `insufficient_permissions`, `conflict`, `resource_already_exists`, `insufficient_balance`, `payment_required`, `subscription_required`, `feature_not_available`, `payment_failed`, `business_rule_violation`, `invalid_state_transition`, `unprocessable_entity`, `rate_limit_exceeded`, `queue_full`, `assistant_quota_exceeded`, `user_phone_not_verified`, `account_not_verified`, `payment_method_required`, `trial_already_claimed`, `promotion_not_eligible`, `coupon_not_found`, `coupon_not_redeemable`, `coupon_already_redeemed`, `phone_number_not_active`, `phone_number_not_verified`, `phone_number_cannot_initiate_calls`, `flow_not_published`, `provider_call_rejected`, `concurrent_call_limit_exceeded`, `daily_call_limit_exceeded`, `contact_on_dnc_list`, `outside_callable_hours`, `call_already_completed`, `phone_provider_not_active`, `phone_number_already_connected`, `phone_number_not_connected`, `provider_must_be_sip`, `verification_only_for_sip`, `phone_verification_not_started`, `twilio_credentials_required`, `byoc_only`, `phone_already_registered`, `cannot_delete_system_provider`, `flow_name_already_exists`, `flow_structure_invalid`, `flow_has_connected_phones`, `flow_version_invalid`, `flow_version_conflict`, `flow_function_name_exists`, `flow_function_not_found`, `flow_generation_failed`, `payment_method_card_only`, `template_variable_resolution_failed`, `phone_number_in_use`, `mfa_token_invalid`, `invalid_id_format`, `verification_code_invalid`, `cannot_delete_has_dependencies`, `in_use`, `unsupported_kind`, `offer_taken`, `offer_taken_self`, `offer_expired`, `already_taken`, `takeover_unsupported`, `schedule_not_found`, `schedule_already_paused`, `schedule_not_paused`, `invalid_cron_expression`, `invalid_timezone`, `campaign_not_found`, `campaign_not_draft`, `campaign_no_contacts`, `legal_acceptance_required`, `invitation_not_found`, `invitation_not_pending`, `invitation_expired`, `not_invitation_recipient`, `organization_suspended`, `already_organization_member`, `api_key_invalid`, `api_key_expired`, `api_key_revoked`, `api_key_not_allowed`, `api_key_insufficient_scope`, `api_key_ip_restricted`, `api_key_limit_reached`, `internal_error`, `service_error`, `service_unavailable`, `no_bots_available`, `region_saturated`, `recording_not_available`, `recording_service_not_configured`, `meta_not_configured`, `meta_page_already_connected`, `meta_form_already_mapped`, `meta_api_error`, `meta_lead_unrecoverable`, `unauthorized`
- `detail` (string, required) — Human-readable detail message for this specific error instance
- `status` (integer, required) — HTTP status code (mirrors the response status line)
- `title` (string, required) — Human-readable title for the error category
- `errors` (list of FieldError, optional, nullable) — Field-level validation errors, present when code is `validation_failed`
- `meta` (ErrorResponseMeta, optional, nullable) — Additional context metadata (e.g., retryAfterSecs for rate limits)
- `requestId` (string, optional, nullable) — Unique request identifier for debugging (also in X-Request-Id response header)

### 429 Too Many Requests Error

Rate limit exceeded — retry after the delay in the response

- `code` (enum, required) — Machine-readable error code for programmatic handling
  - Allowed values: `invalid_credentials`, `email_already_exists`, `phone_already_exists`, `contact_phone_already_exists`, `account_suspended`, `account_access_denied`, `token_expired`, `token_invalid`, `token_missing`, `account_header_missing`, `refresh_token_invalid`, `email_already_verified`, `email_verification_code_invalid`, `email_verification_code_expired`, `email_verification_code_used`, `email_service_unavailable`, `phone_already_verified`, `phone_verification_code_invalid`, `phone_verification_code_expired`, `phone_verification_code_used`, `phone_number_missing`, `sms_service_unavailable`, `mfa_already_enabled`, `mfa_not_enabled`, `mfa_not_setup`, `mfa_code_invalid`, `password_reset_token_invalid`, `password_reset_token_expired`, `password_reset_token_used`, `password_current_incorrect`, `password_same_as_current`, `invalid_o_auth_state`, `o_auth_provider_error`, `o_auth_already_linked`, `provider_already_connected`, `o_auth_not_linked`, `cannot_unlink_only_auth`, `validation_failed`, `bad_request`, `invalid_json`, `resource_not_found`, `not_found`, `forbidden`, `insufficient_permissions`, `conflict`, `resource_already_exists`, `insufficient_balance`, `payment_required`, `subscription_required`, `feature_not_available`, `payment_failed`, `business_rule_violation`, `invalid_state_transition`, `unprocessable_entity`, `rate_limit_exceeded`, `queue_full`, `assistant_quota_exceeded`, `user_phone_not_verified`, `account_not_verified`, `payment_method_required`, `trial_already_claimed`, `promotion_not_eligible`, `coupon_not_found`, `coupon_not_redeemable`, `coupon_already_redeemed`, `phone_number_not_active`, `phone_number_not_verified`, `phone_number_cannot_initiate_calls`, `flow_not_published`, `provider_call_rejected`, `concurrent_call_limit_exceeded`, `daily_call_limit_exceeded`, `contact_on_dnc_list`, `outside_callable_hours`, `call_already_completed`, `phone_provider_not_active`, `phone_number_already_connected`, `phone_number_not_connected`, `provider_must_be_sip`, `verification_only_for_sip`, `phone_verification_not_started`, `twilio_credentials_required`, `byoc_only`, `phone_already_registered`, `cannot_delete_system_provider`, `flow_name_already_exists`, `flow_structure_invalid`, `flow_has_connected_phones`, `flow_version_invalid`, `flow_version_conflict`, `flow_function_name_exists`, `flow_function_not_found`, `flow_generation_failed`, `payment_method_card_only`, `template_variable_resolution_failed`, `phone_number_in_use`, `mfa_token_invalid`, `invalid_id_format`, `verification_code_invalid`, `cannot_delete_has_dependencies`, `in_use`, `unsupported_kind`, `offer_taken`, `offer_taken_self`, `offer_expired`, `already_taken`, `takeover_unsupported`, `schedule_not_found`, `schedule_already_paused`, `schedule_not_paused`, `invalid_cron_expression`, `invalid_timezone`, `campaign_not_found`, `campaign_not_draft`, `campaign_no_contacts`, `legal_acceptance_required`, `invitation_not_found`, `invitation_not_pending`, `invitation_expired`, `not_invitation_recipient`, `organization_suspended`, `already_organization_member`, `api_key_invalid`, `api_key_expired`, `api_key_revoked`, `api_key_not_allowed`, `api_key_insufficient_scope`, `api_key_ip_restricted`, `api_key_limit_reached`, `internal_error`, `service_error`, `service_unavailable`, `no_bots_available`, `region_saturated`, `recording_not_available`, `recording_service_not_configured`, `meta_not_configured`, `meta_page_already_connected`, `meta_form_already_mapped`, `meta_api_error`, `meta_lead_unrecoverable`, `unauthorized`
- `detail` (string, required) — Human-readable detail message for this specific error instance
- `status` (integer, required) — HTTP status code (mirrors the response status line)
- `title` (string, required) — Human-readable title for the error category
- `errors` (list of FieldError, optional, nullable) — Field-level validation errors, present when code is `validation_failed`
- `meta` (ErrorResponseMeta, optional, nullable) — Additional context metadata (e.g., retryAfterSecs for rate limits)
- `requestId` (string, optional, nullable) — Unique request identifier for debugging (also in X-Request-Id response header)

### 500 Internal Server Error

Internal server error — contact support with the requestId

- `code` (enum, required) — Machine-readable error code for programmatic handling
  - Allowed values: `invalid_credentials`, `email_already_exists`, `phone_already_exists`, `contact_phone_already_exists`, `account_suspended`, `account_access_denied`, `token_expired`, `token_invalid`, `token_missing`, `account_header_missing`, `refresh_token_invalid`, `email_already_verified`, `email_verification_code_invalid`, `email_verification_code_expired`, `email_verification_code_used`, `email_service_unavailable`, `phone_already_verified`, `phone_verification_code_invalid`, `phone_verification_code_expired`, `phone_verification_code_used`, `phone_number_missing`, `sms_service_unavailable`, `mfa_already_enabled`, `mfa_not_enabled`, `mfa_not_setup`, `mfa_code_invalid`, `password_reset_token_invalid`, `password_reset_token_expired`, `password_reset_token_used`, `password_current_incorrect`, `password_same_as_current`, `invalid_o_auth_state`, `o_auth_provider_error`, `o_auth_already_linked`, `provider_already_connected`, `o_auth_not_linked`, `cannot_unlink_only_auth`, `validation_failed`, `bad_request`, `invalid_json`, `resource_not_found`, `not_found`, `forbidden`, `insufficient_permissions`, `conflict`, `resource_already_exists`, `insufficient_balance`, `payment_required`, `subscription_required`, `feature_not_available`, `payment_failed`, `business_rule_violation`, `invalid_state_transition`, `unprocessable_entity`, `rate_limit_exceeded`, `queue_full`, `assistant_quota_exceeded`, `user_phone_not_verified`, `account_not_verified`, `payment_method_required`, `trial_already_claimed`, `promotion_not_eligible`, `coupon_not_found`, `coupon_not_redeemable`, `coupon_already_redeemed`, `phone_number_not_active`, `phone_number_not_verified`, `phone_number_cannot_initiate_calls`, `flow_not_published`, `provider_call_rejected`, `concurrent_call_limit_exceeded`, `daily_call_limit_exceeded`, `contact_on_dnc_list`, `outside_callable_hours`, `call_already_completed`, `phone_provider_not_active`, `phone_number_already_connected`, `phone_number_not_connected`, `provider_must_be_sip`, `verification_only_for_sip`, `phone_verification_not_started`, `twilio_credentials_required`, `byoc_only`, `phone_already_registered`, `cannot_delete_system_provider`, `flow_name_already_exists`, `flow_structure_invalid`, `flow_has_connected_phones`, `flow_version_invalid`, `flow_version_conflict`, `flow_function_name_exists`, `flow_function_not_found`, `flow_generation_failed`, `payment_method_card_only`, `template_variable_resolution_failed`, `phone_number_in_use`, `mfa_token_invalid`, `invalid_id_format`, `verification_code_invalid`, `cannot_delete_has_dependencies`, `in_use`, `unsupported_kind`, `offer_taken`, `offer_taken_self`, `offer_expired`, `already_taken`, `takeover_unsupported`, `schedule_not_found`, `schedule_already_paused`, `schedule_not_paused`, `invalid_cron_expression`, `invalid_timezone`, `campaign_not_found`, `campaign_not_draft`, `campaign_no_contacts`, `legal_acceptance_required`, `invitation_not_found`, `invitation_not_pending`, `invitation_expired`, `not_invitation_recipient`, `organization_suspended`, `already_organization_member`, `api_key_invalid`, `api_key_expired`, `api_key_revoked`, `api_key_not_allowed`, `api_key_insufficient_scope`, `api_key_ip_restricted`, `api_key_limit_reached`, `internal_error`, `service_error`, `service_unavailable`, `no_bots_available`, `region_saturated`, `recording_not_available`, `recording_service_not_configured`, `meta_not_configured`, `meta_page_already_connected`, `meta_form_already_mapped`, `meta_api_error`, `meta_lead_unrecoverable`, `unauthorized`
- `detail` (string, required) — Human-readable detail message for this specific error instance
- `status` (integer, required) — HTTP status code (mirrors the response status line)
- `title` (string, required) — Human-readable title for the error category
- `errors` (list of FieldError, optional, nullable) — Field-level validation errors, present when code is `validation_failed`
- `meta` (ErrorResponseMeta, optional, nullable) — Additional context metadata (e.g., retryAfterSecs for rate limits)
- `requestId` (string, optional, nullable) — Unique request identifier for debugging (also in X-Request-Id response header)

## Types

### ContactBrief

Brief contact information for call list/SSE events. Lightweight version of ContactSummary - only includes fields needed for display in call lists without requiring additional API calls.

- `id` (string, required) — Contact unique identifier
- `name` (string, required) — Contact display name
- `company` (string, optional, nullable) — Company or organization name
- `tags` (list of string, optional) — Tags assigned to this contact

### QueueInfo

Queue information for a call that's pending in the call queue

- `attemptCount` (integer, required) — Number of processing attempts made so far
- `position` (integer, required) — Position in queue (1-indexed, lower is sooner)
- `queueId` (string, required) — Unique queue entry identifier
- `queuedAt` (datetime, required) — When the call was added to the queue
- `status` (string, required) — Queue processing status: "pending", "reserved", or "processing"
- `estimatedWaitSeconds` (integer, optional, nullable) — Estimated wait time before the call is processed (seconds)

### FieldError

Individual field error for validation responses Appears in the `errors[]` array when `code` is `validation_failed` # Example ```json { "field": "email", "code": "invalid_format", "message": "Email format is invalid" } ```

- `code` (string, required) — Specific error code for this field
- `field` (string, required) — The field name that failed validation
- `message` (string, required) — Human-readable error message

### ErrorResponseMeta

Additional context metadata (e.g., retryAfterSecs for rate limits)

## Examples

**Response**

```json
{
  "accountId": "550e8400-e29b-41d4-a716-446655440000",
  "agentStatus": "pending",
  "createdAt": "2026-01-15T10:30:00Z",
  "direction": "inbound",
  "fromNumber": "+15559876543",
  "id": "550e8400-e29b-41d4-a716-446655440000",
  "isAnalyzed": true,
  "isRecorded": true,
  "source": "direct",
  "status": "queued",
  "telephonyStatus": "initiating",
  "toNumber": "+15551234567",
  "agentConnectedAt": "2024-01-15T09:30:00Z",
  "agentDisconnectedAt": "2024-01-15T09:30:00Z",
  "botSpeechSecs": 78.2,
  "callSid": "CA1234567890abcdef1234567890abcdef",
  "campaignId": "string",
  "completionTokens": 512,
  "contact": {
    "id": "550e8400-e29b-41d4-a716-446655440000",
    "name": "Jane Smith",
    "company": "Acme Corp",
    "tags": [
      "vip",
      "priority"
    ]
  },
  "cost": "0.053200",
  "dataRetainedAt": "2024-01-15T09:30:00Z",
  "duration": 125,
  "endReason": null,
  "endedAt": "2024-01-15T09:30:00Z",
  "failureCode": null,
  "failureReason": "Recipient did not answer",
  "firstSpeechMs": 1250,
  "flowId": "string",
  "functionCallCount": 3,
  "functionCallTotalMs": 1730,
  "interruptedTurns": 2,
  "isLead": true,
  "promptTokens": 2048,
  "providerType": null,
  "queueInfo": {
    "attemptCount": 0,
    "position": 3,
    "queueId": "550e8400-e29b-41d4-a716-446655440000",
    "queuedAt": "2026-01-15T10:30:00Z",
    "status": "pending",
    "estimatedWaitSeconds": 30
  },
  "recordingDurationSecs": 120.5,
  "recordingExpiresAt": "2024-01-15T09:30:00Z",
  "recordingFileSizeBytes": 1048576,
  "recordingStatus": "ready",
  "recordingStorageCost": "0.000150",
  "scheduleId": "string",
  "startedAt": "2024-01-15T09:30:00Z",
  "triggerDetail": "Spring promo form",
  "ttsCharacters": 3200,
  "turnCount": 12,
  "userSpeechSecs": 45.5,
  "voicemailDetectedAt": "2024-01-15T09:30:00Z",
  "voicemailStatus": "voicemail_detected"
}
```

**SDK Code**

```python
import requests

url = "https://api.talkif.ai/api/v1/calls/callId"

headers = {"Authorization": "Bearer <token>"}

response = requests.get(url, headers=headers)

print(response.json())
```

```javascript
const url = 'https://api.talkif.ai/api/v1/calls/callId';
const options = {method: 'GET', headers: {Authorization: 'Bearer <token>'}};

try {
  const response = await fetch(url, options);
  const data = await response.json();
  console.log(data);
} catch (error) {
  console.error(error);
}
```

```go
package main

import (
	"fmt"
	"net/http"
	"io"
)

func main() {

	url := "https://api.talkif.ai/api/v1/calls/callId"

	req, _ := http.NewRequest("GET", url, nil)

	req.Header.Add("Authorization", "Bearer <token>")

	res, _ := http.DefaultClient.Do(req)

	defer res.Body.Close()
	body, _ := io.ReadAll(res.Body)

	fmt.Println(res)
	fmt.Println(string(body))

}
```

```ruby
require 'uri'
require 'net/http'

url = URI("https://api.talkif.ai/api/v1/calls/callId")

http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true

request = Net::HTTP::Get.new(url)
request["Authorization"] = 'Bearer <token>'

response = http.request(request)
puts response.read_body
```

```java
import com.mashape.unirest.http.HttpResponse;
import com.mashape.unirest.http.Unirest;

HttpResponse<String> response = Unirest.get("https://api.talkif.ai/api/v1/calls/callId")
  .header("Authorization", "Bearer <token>")
  .asString();
```

```php
<?php
require_once('vendor/autoload.php');

$client = new \GuzzleHttp\Client();

$response = $client->request('GET', 'https://api.talkif.ai/api/v1/calls/callId', [
  'headers' => [
    'Authorization' => 'Bearer <token>',
  ],
]);

echo $response->getBody();
```

```csharp
using RestSharp;

var client = new RestClient("https://api.talkif.ai/api/v1/calls/callId");
var request = new RestRequest(Method.GET);
request.AddHeader("Authorization", "Bearer <token>");
IRestResponse response = client.Execute(request);
```

```swift
import Foundation

let headers = ["Authorization": "Bearer <token>"]

let request = NSMutableURLRequest(url: NSURL(string: "https://api.talkif.ai/api/v1/calls/callId")! as URL,
                                        cachePolicy: .useProtocolCachePolicy,
                                    timeoutInterval: 10.0)
request.httpMethod = "GET"
request.allHTTPHeaderFields = headers

let session = URLSession.shared
let dataTask = session.dataTask(with: request as URLRequest, completionHandler: { (data, response, error) -> Void in
  if (error != nil) {
    print(error as Any)
  } else {
    let httpResponse = response as? HTTPURLResponse
    print(httpResponse)
  }
})

dataTask.resume()
```