Call Center
Call Center
Manage inbound and outbound voice interactions, run campaigns, and monitor call activity.
The Call Center is your operational hub for all voice activity. Make quick calls, run large-scale campaigns, review transcripts, and manage business hours — all from the Talkif dashboard.
Core capabilities
| Feature | Description |
|---|---|
| Quick calls | Make one-off inbound or outbound test and live calls |
| Campaigns | Run automated outbound call campaigns across contact lists |
| Call details | Review transcripts, recordings, cost breakdowns, and metadata for every call |
| Schedules | Define business hours, timezones, and holidays to control when calls happen |
How it fits together
- Build a flow in the Flow Builder and publish it
- Assign the flow to a phone number
- Make calls — either one-off quick calls or automated campaigns
- Review results in call details with full transcripts and recordings