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Talkif Docs
Getting Started

Your First Call

Step-by-step guide to building a flow, assigning it to a phone number, and making your first AI voice call.

This walkthrough takes you from zero to a live AI voice call. You'll purchase a number, build a flow, and test it.

1. Purchase a phone number

  1. Navigate to Phone Numbers in the sidebar
  2. Click Purchase Number
  3. Search by area code or region
  4. Select a number and confirm the purchase

2. Create a new flow

  1. Navigate to Flow Builder in the sidebar
  2. Click New Flow
  3. Give your flow a name (e.g., "Customer Support Agent")

The builder opens with a Main Agent node already placed on the canvas.

3. Configure the Main Agent

  1. Click the Main Agent node to open its settings
  2. Set the System Prompt — define who the agent is (e.g., "You are a friendly customer support agent for Acme Corp.")
  3. Set the Task Prompt — define what it should do (e.g., "Help callers with account questions. If you can't resolve an issue, collect their email and let them know a human will follow up.")

The system prompt sets personality and boundaries. The task prompt sets the objective. Keep both clear and specific.

4. Add provider nodes

Drag these nodes onto the canvas and connect them to the Main Agent:

  1. LLM Node — select a language model (e.g., GPT-4o)
  2. TTS Node — select a text-to-speech provider (e.g., ElevenLabs) and choose a voice
  3. STT Node — select a speech-to-text provider (e.g., Deepgram)

A flow requires all three provider types (LLM + TTS + STT) to publish. The system will block publishing if any are missing.

5. Publish the flow

  1. Click Publish in the top-right corner
  2. The system validates your flow — it checks for a Main Agent and all three provider nodes
  3. Once validated, the flow is published and ready for assignment

6. Assign the flow to your phone number

  1. Navigate to Phone Numbers in the sidebar
  2. Click on the number you purchased
  3. Under Assigned Flow, select your published flow
  4. Save the configuration

7. Make a test call

You have two options:

  • Call from your phone — dial the number you purchased and talk to your agent
  • Quick Call — go to Call Center and use the Quick Call feature to initiate a call directly from the platform

8. Review the call

  1. Navigate to Call Center in the sidebar
  2. Find your call in the list and click on it
  3. Review the full transcript, listen to the recording, and check the cost breakdown

The cost breakdown shows exactly how credits were used — LLM tokens, TTS characters, and STT duration — so you can optimize provider choices over time.

Platform Overview

Understand Talkif's core concepts — Flows, Agents, Providers, and Phone Numbers.

Flow Builder

Design AI voice conversations visually with a drag-and-drop node editor.

On this page

1. Purchase a phone number2. Create a new flow3. Configure the Main Agent4. Add provider nodes5. Publish the flow6. Assign the flow to your phone number7. Make a test call8. Review the call