Contacts
Do Not Call
Manage your Do Not Call list to ensure campaign compliance.
The Do Not Call (DNC) feature lets you flag contacts who should not receive outbound calls.
How it works
- Toggle DNC on any contact from their profile or the contact list
- Campaigns skip DNC contacts automatically — they are never dialed
- DNC badge appears in the contact list for easy visual identification
Compliance
Marking contacts as DNC ensures your campaigns respect do-not-call regulations. DNC status is checked before every outbound call attempt — flagged contacts are skipped with a skipped status in campaign results.