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Organizations

Members & Roles

Role-based access control — Owner, Admin, and Member permissions.

Every organization member has one of three roles. Each role defines what actions they can perform.

Roles

Owner

Full control over the organization. One owner per organization.

  • Manage billing and credits
  • Delete the organization
  • Manage all members (invite, remove, change roles)
  • Manage all resources (flows, numbers, contacts, campaigns)
  • Transfer ownership to another member

Admin

Operational management without billing access.

  • Manage members (invite, remove)
  • Manage all resources (flows, numbers, contacts, campaigns)
  • Cannot manage billing
  • Cannot delete the organization

Member

Day-to-day usage of the platform.

  • Create and edit flows
  • Make calls
  • Manage contacts
  • Cannot manage other members
  • Cannot manage billing

Permission summary

ActionOwnerAdminMember
Manage billing✓——
Delete organization✓——
Transfer ownership✓——
Invite / remove members✓✓—
Change member roles✓——
Create / edit flows✓✓✓
Make calls✓✓✓
Manage contacts✓✓✓
Manage phone numbers✓✓—

Creating an Organization

Create an organization and start collaborating with your team.

Invitations

Invite team members by email and manage pending invitations.

On this page

RolesOwnerAdminMemberPermission summary