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Notifications

Most of what happens in Talkif is visible on the dashboard as it happens; notifications are for the things you’d want to know about even when you’re not looking: money running low, a card failing, a number suspended, a campaign pausing itself, someone inviting you to an organization.

Where they appear

In the bell in the dashboard header, instantly — the notification inbox is pushed over the same live connection as call status. Unread counts, mark read/unread, delete. Notifications are per user within an account; each member of an organization has their own inbox.

What you’re told about

CategoryExamples
BillingBalance below your threshold; auto-recharge failed; a number’s rental couldn’t be paid; a number suspended for non-payment; the account suspended for a negative balance, and reactivated
CallsA high failure rate across recent calls; a WhatsApp call declined
UsageThe concurrent-call limit was hit and calls queued
SystemA phone number went inactive; a model you use was retired and the flow’s setting adjusted; a Meta connection needs re-authorisation; maintenance
OrganizationYou were invited; your role changed; a member joined or left
SecuritySign-in security events on your user

The one setting worth changing

Settings → Notifications → Alert thresholds → Low balance warning. Talkif warns when the balance drops below the amount you set. Set it to roughly a day of spend at your busiest — high enough that a warning at 5 pm still leaves time to top up before the morning’s campaign, and above the auto-recharge threshold if you use it, so you hear about a failing card before the account is suspended.

Some emails are transactional rather than notifications and are always sent: sign-up and email-change verification, data-export and account-deletion confirmations, organization invitations.

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