Telephony
The phone lines your agents answer and dial from — bought from Talkif, brought from your carrier, or connected from WhatsApp.
A flow needs a line to live on. Talkif gives you three ways to get one, and they can be mixed freely in one account — a purchased US number for the support line, your existing SIP trunk for the numbers customers already know, and a WhatsApp Business number for the customers who’d rather not dial.
Whatever the source, a number in Talkif has the same lifecycle: it’s connected to one published flow for inbound calls, it can be used as the from number for outbound calls if it has the voice capability, and it carries its own recording override.
Countries, search, pricing, renewal, and what happens when rental can’t be paid.
The SIP address to allowlist, the credentials, and the inbound and outbound paths — plus connecting your own Twilio account.
Connect a WABA, register numbers, and why a number stays Pending.
Connecting flows, pinning versions, from-number rules, statuses and capabilities.
Where calls are served from, and how the edge is chosen for your carrier.